Do you have free delivery?
Yes! All products have free delivery within the UK.
Can you send my order quickly?
No worries, we send all orders placed up to 3PM GMT time the same working day!
What delivery methods do you offer?
All orders which are shipped within the UK are sent via Royal Mail 2nd Class Standard FREE of Charge, this generally takes 1-3 working days to arrive, we offer Special Delivery as an additional option if you’d like a quicker delivery.
Do you ship orders to my country?
If you’re anywhere in the UK we’ll ship your order to you. However, we are unable to ship outside the UK at the moment. please select the preferred delivery method when checking out.
Do you accept returns?
Absolutely. You have 30 days from the date of sale to return your item back to us for a full refund, provided the item is in its original condition. Your refund will be processed within 1-2 business days of receipt, provided the item is in satisfactory condition (unless otherwise discussed). Get in touch with us to let us know you’d like to make a return and the reason for doing so and we can assist you: support@thedogtag.co